How to set subscription to be non-renewing

Firstbeat Life subscription can be set to be non-renewing during the on-going period.

This means that the end-user's measurement license won't be renewed after the on-going period.

This is done by the admin user with Manager role by going to Projects tab and searching for the end-user there.

Video instruction of single user's license edit:

Click Projects and find the correct project where the end-user profile is located. Then click the arrow button on the right to open the company details. Next click Groups & People tab to open the list of groups in the selected company.

TIP Alternatively you can use the Search option on top of the view to find the company, group or single user's profile.

Select the end-users you want from the group list by clicking their checkbox and then selecting Edit current subscriptions.

You can then change the subscription to be non-renewing from the view that opened by selecting the licenses to be Non-renewing. All of the selected users' license renewals will be shown next to their email and the change will be bolded as you edit the renewals.

Remember to click Confirm after you have done the changes.

After the subscription is set to be non-renewing, it will be removed from the end-user and the project product pool after the on-going period has ended.

If you need any further help with this, don't hesitate to contact Firstbeat Support.